I lead A product design team focused on internal customer servicing and support moments
I am known for aligning cross-function teams and identifying opportunities within complex ecosystems to build innovative, human-centered strategies, services and products.
People
Directly managing a team of Product Designers, indirectly mentoring and coaching many across various design disciples. I am dedicated to getting the best out of high-performers.
Process
I strengthen the relationship between design and cross-functional partners to deliver experiences that balance the priorities of our business and exceed customer expectations.
Projects
I align cross-functional teams against large ambiguous initiatives across the design lifecycle—from discovery through implementation.
Case Studies
The majority of my work is focused on internal applications for large corporations, the below projects are password protected. If you'd like to review my portfolio please reach out, I'd love to walk you through them.